Frequently Asked Questions

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Yes, we want you to be completely satisfied with our cleaning services. If for any reason you're not happy with our work, please let us know within 24 hours and we'll make it right.

Visit our booking form or give us a call. As you provide information about your home and cleaning needs the pricing will automatically adjust. Pricing is clear and straight forward - No hidden fees or surprises.

You can see available booking times by using our booking form. If you need an appointment time outside of the open availability shown, please contact us! 

You have 24 hours prior to your scheduled cleaning time to reschedule or cancel your booking without penalty. Any schedule changes made with less than 24-hour notice will result in a fee of 50% of the total service cost. 

This is entirely up to you! We will just need access instructions (provided on the booking form) in order to gain entry. Typically, our clients let us in or leave key for access. We recommend your initial visit to be present to give a walkthrough of your home for any notable areas you'd like us to focus on.